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Value Added Services: Concierge, Hire & Lease

At Comms Centre, we aim to provide the best service possible for our customers. This brings us to our Value Added Services. Created to further benefit our new and existing customers, making use of our Concierge and Hire services give you a solution to optimise your projects. With our services that set us apart from the rest; Why not see how we can support you?

Concierge Service​

  • Save time
  • Reduce stress
  • Enjoy all the benefits without the admin

Enhance your Fluke Networks Gold Support regime with our concierge service. We take care of arranging calibrations, services, accessory replacements, and offering technical support for all of your supported products; So you can put your feet up and rest assured that your equipment is being maintained!

Fluke Gold Support​

Organise Calibration

With our Concierge Service, you don’t need to worry about when your units are due for calibration. We’ll let you know when they’re due and we’ll also arrange to have them calibrated and collected on a day that suits you.

Arrange Repairs

Free repairs with all costs for collection, repair & return are included with Gold Support. In the case of a unit failure, simply contact us and we will arrange the collection and repair.

Replacement Accessories

If an accessory presents a fault, like a battery no longer holding charge, simply contact us with a detailed description of the fault and we will liaise with Fluke for a replacement.

Technical Support

Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment.

If required, we'll escalate to Fluke Networks Technical Support on your behalf who are able to offer expert advice 24/7-365 days a year.

Sumitomo Servicing​

What does it cover?

  • Deep clean of entire unit
  • Fibre guides
  • LED’s
  • Fusion arc check
    • Camera clean
    • Splicer fibre clamps
    • Electrode replacement
    • Cleaver deep clean
    • Software update if appropriate
    • Cleaver fibre clamp pad
    • Machine functionality check (focus errors, motor errors, heat shrink oven check)

    Arranging Services

    Your Sumitomo splicer needs to be serviced regularly.

    Our exclusive service will optimise your Sumitomo splicer performance and availability, giving peace of mind and ensuring consistent results.

    Simply call to book your splicer in and arrange collection. 

    Naturally we include technical support for all of your supported products.

    Technical Support

    Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment.

    Hire & Lease Service

    Want to try before you buy?

    We offer the latest technology to hire at affordable weekly rates so you can determine the best return on investment. 

    Our team are happy to discuss the solution to match your requirements with the best technology available.

    Rental Availability

    We operate on a first-come, first-served basis. Prices are charged per week and remain competitive across the entire rental range.

    Hire Agreement

    Before an item is dispatched, a hire agreement is needed to take ownership of the equipment.This is required to be signed by the hiring party before an item can be sent. The agreement covers third party protection, payment terms and rental responsibility.

    One weeks Fluke Networks DSX2-5000 Versiv Main, Remote and 2 DSX Copper Modules rental

    One weeks EXFO Max-720c rental

    One weeks Fluke Networks DSX2-8000 Versiv Main, Remote

    One weeks Sumitomo T-72C+ Splicer, Cleave Tool and Battery rental

    One weeks Fluke Networks CFP2-100-QI Versiv Main, Remote

    One weeks Sumitomo T72C+ Ribbon Splicer Cleave Tool and Battery rental

    One weeks Fluke Networks OFP-100-QI-Versiv Main, Remote

    Our equipment is fully reviewed and tested on its return, and all data wiped, ensuring that equipment is continuously ready for rental.

     

    Get In Touch

    Our dedicated team are here to help you.

    > Call 01634 291191

    > Email sales@commscentre.com

    Services & Solutions