How do I track my order?
Call us with your order or PO reference and we will tell you where your order is. Please call Customer Service on 01634 291191
Do you deliver outside the UK?
Yes, we offer worldwide shipping. Please call customer services on 01634 291191
What delivery options do you offer?
We offer a range of different delivery services with all standard domestic consignments sent using TNT. Our four main delivery services are Standard Next Day, Pre 12 pm delivery, Pre 10.30 am delivery and Pre 9.00 am delivery (Please call for pricing) we also offer bespoke delivery arrangements for larger and more complicated consignments
When is the latest time I can place an order?
We accept orders up until 5pm Monday to Friday, with guaranteed next day delivery on all stock items. If an item is not in stock, we will source it for you as soon as possible and send it out immediately when it arrives. For complicated cable orders with several cuts, for example, we recommend that you order as soon as possible during the day, and ideally, before 4pm, to ensure next day delivery.
What happens if you don’t stock the product I want?
We are constantly expanding our product range but if you still can't find what you’re looking for please call us on 01634 291191
What happens if my Account Manager is unavailable?
In the instance that your Account Manager is not available, you will be looked after by another member of our dedicated and highly trained team all of whom are fully qualified and experienced and can answer any questions you may have on your account or on our products.
How does the quote function work?
Our quote function is simple. Either log in or register for an account and start adding products to your basket. Once you're happy, hit send and one of our Account Managers will review your basket, update pricing and send your quote back to you. If you have any questions about how our quote function works, or if you'd like to discuss your order with one of the team then feel free to get in touch by phone on 01634 291191 or by email at sales@commscentre.com