Get More from Your Fluke Gold Support with Our Concierge Service

Are You a Fluke Gold Support Member?

Did you know you can get so much more from your membership with our Concierge Service?

Our in-house team are on hand to assist you with your Fluke products and help you optimise your time and equipment.

Organise Calibrations

You’ll hear from us when your calibration is due and we will take care of arranging for your equipment to be collected, calibrated, and returned safely to you.

Arrange Repairs

With Fluke Gold Support, costs of repairs, collection, and return are covered. To make things even easier for you, our team will arrange your repairs, so you don’t waste any time onsite.

Replacement Accessories

Having trouble with one of your Fluke products and need a replacement? Let us know the fault and we will liaise directly with Fluke to get you a replacement.

Technical Support

Our in-house team of specialists will try to answer any of your questions regarding your equipment and, if needed, will speak to Fluke’s technical support team to sufficiently settle your queries.

What Condition Is Your Sumitomo Splicer In?

Send it in to us and our servicing team will get it looking and working like new. With the Concierge Service, we will help arrange collection of your Sumitomo splicer, offer support with any of your queries, and ensure peace of mind when it comes to your splicer performance.

What Does a Splicer Service Include?

A splicer service from our team covers:

• A deep clean of the entire unit
• Fibre guides
• LEDs
• Fusion arc check
• Camera clean
• Splicer fibre clamps
• Electrode replacement
• Cleaver deep clean
• Software update (if app.)
• Cleaver fibre clamp pad
• Machine functionality check (focus errors, motor errors, heat shrink oven check)

Booking your splicer service is simple with the friendly team that run our Concierge Service. Call and speak to us to book your splicer in, arrange collection, and get technical support for your supported products.

Get the most out of your products and keep them in working condition to avoid downtime and extra costs. The expert team behind our concierge service are able to support you with your products, no matter the issue or query.