To enhance your manufacturer’s warranty and make sure your fusion splicer is always functioning correctly, Comms Centre are able to offer a supplimentary service for Sumitomo T71 and T72 fusion splicers along with Sumitomo FC6 cleavers.
All Sumitomo fusion splicers supplied by Comms Centre are delivered with a return to base, 3 year manufacturer’s warranty. We offer this supplementary service to enhance the manufacturer’s warranty and make sure your fusion splicer is always functioning correctly, when you rely on your splicer as a critical part of your business.
The service will cover the following:
- Deep clean of entire unit
- Camera clean
- Electrode replacement
- Software update as appropriate
- Fibre guides
- Fusion arc check
- Splicer ﬁbre clamps
- Cleaver deep clean
- Cleaver ﬁbre clamp pad
- Machine functionality check, focus errors, motor errors, heat shrink oven check
- All carriage charges to collect the customer splicer and deliver back once service complete
Comms Centre will arrange collection upon order of the service.
Service will be completed within 5 days after receipt and returned to the customer’s advised delivery address.
Any parts found to be broken due to misuse will be highlighted to the customer. If required, we will arrange for a quote to be issued for replacement and arrange with Sumitomo.
Should the splicer prove to have a fault and need to be returned to Sumitomo for assessment, we will contact the customer for their written acceptance. Following assessment, there may be a requirement for additional charges and a PO will be requested to carry out the work.
A revised expected return date for the splicer would also be quoted at this time.
Servicing doesn’t cover wear and tear e.g. to decals, replacement carry straps, carry case etc. A condition report will be provided along with a list of anything that should be considered replacing.
Comms Centre standard terms and conditions apply.